Shipping and returns
Last updated: 30 October 2026
Where we ship and what it costs
We send your buttons with bpost from Belgium. Shipping is free from 50 buttons.
| Country | Shipping |
|---|---|
| Belgium | 4,00 €, or 7,50 € from 5 buttons |
| Netherlands, France, Germany, Luxembourg | 9,50 €, or 17,00 € from 5 buttons |
The exact shipping cost is shown before you pay. Small orders travel as a letter, without a tracking number. From 5 buttons we send a parcel with tracking.
When you receive your buttons
Every button is printed, cut and pressed by hand after your payment is confirmed. We usually ship within a few working days, and at the latest within 30 days. When your order leaves, you receive an email, with the bpost tracking number if it travels as a parcel.
Returns
Your buttons are made to your own design, so we can't sell them to anyone else. That is why the 14-day right of withdrawal doesn't apply and buttons can't be returned because you changed your mind (see section 7 of our terms).
Want to cancel? Contact us as soon as possible. If we haven't started printing your order yet, we cancel it and refund you in full.
Something wrong with your buttons?
If buttons arrive damaged, are faulty, or don't match your order, contact us within 14 days of delivery with your order number and a few photos. We reprint and resend them, or refund you. If your letter or parcel gets lost, we send your order again or refund you. Your legal rights always apply.
Contact: reply to your order confirmation email